Privacy Policy

Trust Connect is provided by Nexeor Creative Technologies (“we”, “us”). This notice explains how we use personal data under the UK GDPR and the Data Protection Act 2018.

Information we collect

We collect contact details, account and profile information, property and transaction information, correspondence, technical and usage information, and any information you submit through our forms. We only collect information needed to operate, secure and improve the platform.

Why we use it

We use personal data to provide the platform and customer support, verify users and transactions, prevent fraud, meet legal obligations, manage our relationship with users, and improve our services. We use consent for optional marketing emails; you may withdraw it at any time.

Sharing and retention

We share data only where necessary with authorised platform participants, professional advisers, service providers that process data for us, payment providers, and public authorities where required by law. We keep data only for as long as needed for the stated purpose, our legal obligations and any applicable limitation periods.

Your rights

You may ask to access, correct, erase, restrict or object to the use of your data, withdraw consent, or receive portable data where applicable. We will respond in line with UK data-protection law.

Security and international transfers

We use appropriate technical and organisational measures to protect data. If data is transferred outside the UK, we will use a lawful transfer mechanism and appropriate safeguards.

Changes

We may update this notice when our processing changes. The latest version will always be published here.

For any privacy or legal query, email support@trustconnect.co.uk. You may also raise a concern with the Information Commissioner's Office (ICO).